Technology

The Un-Measurable Cost of Bullshit

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(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

As my regular readers are painfully aware, I feel a lot of the world is awash in bullshit, and the technology world triply so. We’re sold products we don’t need, that don’t do what we want, from companies who will then collapse and be sold off for parts. Meanwhile too much of the media celebrates innovations that basically burn money and forests while delivering nothing but stock prices. And if you think you know what I’m talking about, once again don’t be so sure, I have a long list of grievances.

And I wonder how much does this stuff cost us? I’m not just talking money, but time, social damage, environmental damage, and having to clean up after it all falls apart.

I think it’s hard to measure because a lot of the economic bullshit is now a loop.

Investors invest in each other and the people they know to get a return, even if a service won’t provide anything. Media breathlessly starts a hype cycle about nothing, and will do it again weeks or months later having learned little. Bookkeeping flummery keeps the real costs off of the books and out of view. Environmental impact is exported. There’s a giant cycle that occupies a lot of time and resources to keep people from asking what time and resources are being consumed.

And we do it all over again repeatedly and more rapidly.

We can’t measure costs of all this meaninglessness as it moves too fast, doesn’t have enough data, because of made-up data, and because we’ll do it all again anyway. We know there’s bullshit in the economy, but we can’t penetrate the veil of it to figure what it costs us until the bill becomes due the hard way.

It’s enough to make you wish you could yell “stop” and we’d all just stop inventing stuff for ten years so we could pick up the pieces and see how much people were lying. And yes, I thought about how long that freeze should be.

I have the unsettling feeling that an enormous amount of our economy is waste that yields little more than line go up for a tiny amount of people. But I’d like if we could pause and find out.

Pause voluntarily, that is. Judging by the way our climate is changing, we’re gonna get a pretty hard pause involuntarily.

Steven Savage

But What Does It Mean?

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(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

Recently a friend found an AI generated fake trailer for a kind of 1950s-1960’s live Sailor Moon. This, it turned out wasn’t the only fake-retro live Sailor Moon trailer generated by AI. Somehow I feel the infamous failed Saban Sailor Moon has driven people to imagine such things differently (forgetting the rather well done live Sailor Moon from Japan).

Now I find these things amusing, but there was a strange emptiness about them. What, I wondered, was the point? I can imagine these things in my own head, and in fact have – once in the form of a late night discussion of Lucille Ball playing Sailor Moon (I was assuredly sober). Do I need someone to use tetchy AI to illustrate something?

As I contemplated the weird meaninglessness of these things, a friend who’s a talented cosplayer note that there was no point to such creations. What would have been truly amazing would not have been someone tossing prompts to an electricity-devouring toy, but to have rallied cosplayers and shot it live. Suddenly I got why so much of this AI art feels meaningless.

Let us imagine that some cosplayers had gathered to create a Sailor Moon trailer true to the spirit of the 50’s or 60s. They would have done research and studied costume design. They would have sewn, crafted, created, re-created, and perfected their work. Those doing the filming would have figured the angles of the time and how to get the color just right. Voiceovers would have been chosen to fit the period, perhaps finding veteran actors or new talent.

The creation of a few minutes of trailer would have involved people making, learning, researching, bonding. They would have made friendships that lasted a lifetime, spoken at cons, and taken their skills elsewhere. Someone may have used such a creation as a senior thesis, others in a portfolio. One small bit of fun would have impacted many people, echoing through their lives.

Or you can throw things into an AI. Sure there’s some talent in tweaking the prompts, calling the best shots, and so on. The editing of such things definitely requires skill. But so much of it is disconnected or not as connected as it should be. I won’t deny that a person with AI uses talent and inspiration to create a larger creation, but it lacks that big, meaningful picture of an effort without AI.

An artistic creation is a lot more than the time you watch it on screen.

What AI turns out is results with little human connection, history, inspiration, or meaning. It makes “product” in the most empty use of the term – something designed to appeal to someone’s interests, something to sell, a result not a thing with history and meaning. We’ve taken an interesting tool and now people pitch it as a substitute for being human.

This is another reason I’m skeptical on AI creations beyond some more personal and specific uses. Where’s the human connection? The team that learned from making a show? The author you love and get angry at in equal measure? The voice actors to fan over? The choices only a person could make – even if they’re the bad choices of an actual human? Where’s what comes next, with lessons learned and ideas built on?

It’s not there. Just a machine turning out stuff in the rough shape of what we asked. It doesn’t mean anything.

Steven Savage

It’s Not The Next Outage

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(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

So the CrowdStrike Outage of 2024 happened. Actually, let me clarify, the CloudStrike Outage of July 2024. I might as well be clear because that was a doozy and it showed some wide-raging system instabilities. Also considering it was such a disaster maybe there’s another.

If you don’t know what I’m talking about, an update to some security software bricked a lot of windows machines in a disaster that shouldn’t have happened. If “scrutiny software shut down systems” sound bad, yes it was!

If “security disaster happened” AND you work in IT, AND your friends are nerds and/or work in IT, you know MY experience. I spent most of that Friday quietly losing my mind.

Of course there’s questions of “how do we avoid the next outage” which is sort of sad, because you’d kind of like there not to be one, or one as widespread. But I don’t think that’s quite the issue, preparing for the next Giant Ooposie misses two things.

First, this exposed just how vulnerable systems are, and I’m worried about intentional attacks. We saw in real time how a software update could destroy systems. We saw how people did – or didn’t recover. We saw where vulnerabilities might be. We wondered what would have happened had this been during another crises – hurricane, terrorist attack, etc.

CrowdStrike was a mix of blueprint, roadmap, and test run for how to screw up IT systems worldwide. This is what you get by accident, meaning intentional attacks are now much easier to pull off effectively. We need to worry about intention.

Imagine a CrowdStrike-like outage but with more destructive not just an issue that an in theory be fixed by booting 15 times. Something designed to not be recoverable, an IT WMD.


Secondly, we’ve just seen that many major systems are just plain vulnerable period. Everyone is on Windows, a lot of people use CrowdStrike, and recovery plans were individual. Though I was impressed with the global recovery, if you’re an IT pro or hang out with them (I do both) you know this was not easy.

Recovering from a one-shot, caught, error is one thing. But it’s a reminder that we are very vulnerable and might want to be questioning about how a lot of infrastructure is set up. How many smaller-scale disasters do we not see because it wasn’t big news? My general take is systems need to be easier to recover, more diverse, and honestly more walled off.

Also we need to stop depending on heroism in IT security. It should be incredibly boring.

The next CrowdStrike type error should not happen. But right now my concern is what happens intentionally, what may happen on a smaller scale at first, and that we’re probably not ready for either.

CrowdStrike was a wake-up call to so many things wrong in modern infrastructure, so many things that could go wrong. As much as the company screwed up massively there’s far more to worry about.

Steven Savage