Well, I’m pleased to say I have my ITIL Certification – well, the foundation. Hold your applause while you go surf the web to find out what the hell I’m actually talking about.
Now as everyone knows, I’m big on certifications. They show skills, they force you to study, they look good on a resume because they show commitment and knowledge. I can say in my experience that having those extra letters after my name has been great for my career (and takes a lot of effort).
When I first started looking into the ITIL at my manager’s request, I wasn’t sure what it was. Later, I found it was extremely useful, very educational, and something I wish I’d know about earlier. I wanted to share my experiences because this might be something for you.
OK, look, stop surfing, I’m going to explain it.