technology

Long-term Language Misery

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(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

AI is irritatingly everywhere in news and discussions as I write this, like sand after a beach trip. Working in IT, I could hold forth on such issues as reliability, power consumption or how they’re really “Large Language Models” (Clippy on steroids). But I’d like to explore something that does not involve complaining about AI – hold your surprise.

Instead, I’d like to complain about people. What can I say, sometimes you stick with traditions.

As is often noted in critique of AI is they really are sort of advanced autocomplete, which is why I prefer the term Large Language Model (LLM). They don’t think or feel or have morals, anything we attribute to humans and intelligence. They just ape the behavior, delivering information and misinformation in a way that sounds human.

(Yeah, yeah it’s a talk about AI but I’m going to call them LLM. Live with it.)

However when I look at LLM bullshit, misinformation, and mistakes, something seems familiar. The pretend understanding, the blatant falsehood, the confident-sounding statements of utter bullshit. LLM’s remind me of every conspiracy theorist, conspirtualist, political grifter, and buy-my-supplement extremist. You could replace Alex Jones, TikTok PastelAnon scammers, and so on with LLMs – hell, we should probably worry how many people have already done this.

LLM’s are a reminder that so many of our fellow human beings spew lies no differently than a bunch of code churning out words assembled into what we interpret as real. People falling for conspiracy craziness and health scams are falling for strings of words that happen to be put n the right order. Hell, some people fall for their own lies, convinced by by “LLM’s” they created in their own heads.

LLM’s require us to confront many depressing things, but how we’ve been listening to the biological equivalent of them for so long has got to be up there.

I suppose I can hope that critique of LLMs will help us see how some people manipulate us. Certainly some critiques to call out conspiracy theories, political machinations, and the like. These critiques usually show how vulnerable we can be – indeed, all of us can be – to such things.

I mean we have plenty of other concerns about LLMs an their proper and improper place. But cleaning up our own act a certainly can’t hurt.

Steven Savage

When Good Things Are Bad Ideas

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(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

In Project Management there’s something called the Iron Triangle or the Project Management Triangle.  A project has to balance between Time, Scope, and Cost to keep up quality.  You can have two the way you want at best, but the third will become unpredictable, unlimitable, or you’ll have to accept some serious changes.

If you want things done your way on time, get ready for it to cost more.  If you want something at a set cost and scope, get ready for time to get a might out of control.  If you want things on time and for a set cost, get ready to reduce your scope.  Play too fast and loose and things will fall apart.

We’re taught that doing things Fast (time), Accurately (Scope), and Cheap (cost).  But those things aren’t always good and can’t always be done together.  We Project Managers remind people of this again and again, often with “I told you so.”

Which leads me to our current crisis in social media where everything is, well, rather dumb.  I have no idea where the hell Twitter is actually going.  Facebook keeps trying new things, but the core experience is kinda ad-filled and unpleasant.  There’s not a lot of innovation out there, and it’s becoming more and more clear we’re the product.

But when you think of the Iron Triangle it all makes sense.  Social Media companies want to have it all ways – making money (cost) do everything to keep people and advertisers (scope) and do it all fast (time).  As people like me constantly remind folks you cannot do this.

Sometimes cheap, effective, and fast are bad ideas.  My job – my own habits – lead me to wanting to be cheap, effective, and fast and I know they’re not always good.

Social media is “free” but the money has to come from somewhere and people invested in it want to make money.  This means the enshitification we’ve seen is near inevitable.  People don’t want to pay, advertisers aren’t always happy, and executives want to make the big bucks.  That may not be sustainable.

Cost is a problem in social media (and that cost isn’t always money).

Social media has to provide some service but there aren’t a lot of new ideas (look at all the Twitter clones), and way too much seems to be well we got used to it.  I’m suspicious that a lot of social media we love now is habit not it’s stuff we actually need.  Throw in companies trying to do everything or anything regardless if it can work or people want it?

What’s the scope for social media?  Hell, who’s the real customer?  The users aren’t exactly unless you charge appropriately and that brings in the cost problem.

Finally, sure social media is efficient in some ways – you do a lot, fast, in a unified interface.  Sure technology lets us deliver features fast.  But is fast good?  Who needs new features we don’t care about?  Is it really vital we be able to reply immediately to someone’s movie opinions?  So we need to do everything from one app that’s also potentially vulnerable?

What’s the real timeframe we need with our social media – if we need social media as we know it now?

Social Media has walked face-first into the Iron Triangle which would normally collapse projects and businesses.  But they got enough of a footprint, did enough right at first that they can keep going, maybe forever.  But at best right now a lot of them are a mix of pet projects and money extraction machines, and maybe lawsuit fodder.

Some of us might even get to say “I told you so.”  Well, more than we have.

Steven Savage

The Tower of Babbling

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(This column is posted at www.StevenSavage.com and Steve’s Tumblr.  Find out more at my newsletter.)

The Attention Economy is everywhere. Hits on social media sell ad space. Pundits make stupid statements to get hits and rile voters. Everything is about getting us to look, click, and of course, serve up a few ads or maybe get a donation or sale out of us. The Attention Economy’s architects built it to use us, not serve us.

The result is a pile of data analysis, affiliated companies, shadowy agreements, and optimization. This Rube Goldberg device of attention extraction serves those wanting to make even more money and the few who can get in on the deal. It’s a meaningless edifice for most of us. There’s no there there, just people selling things through ads or wanting to get us to vote in anger.

The pinnacle of this is NFTS, where people burn up the planet to tag ugly art as theirs in what is obviousy a scam and money laundering scheme. There’s no meaning, just people insisting there is until the game of musical chairs catches fires.

Lately, I’ve been digging through old indie radio shows, some going back to the ’80s. There’s music I’ve never heard before and will likely never hear since. There’s witty commentary on the time that’s only more poignant. It’s all so personal, so real, so meaningful to the people at the time – listening to these shows, I felt the enthusiasm so strongly, an enthusiasm I missed.

That enthusiasm, that meaning came from the strong personal feel of the indie music, the skits, and the host’s passion. That connection is too rare in the attention economy. It’s hard to love something when you have to pander to the algorithm, jump on the latest trend, or spew the latest jargon just to get seen. You have to be meaningless to get the attention for things with meaning, and it’s maddening.

Throughout the pandemic, I’ve found myself engaging in what’s meaningful to me. Joining activist groups that do things. Engaging with meditative practice more strongly to understand myself. Working on a job that lets me actually do good things. I think this focus wasn’t just due to the pandemic itself, but necessary to keep myself together in the mess of the Attention Economy.

Many of us hope to slow, dissemble, or change the bizarre media mess we’re dealing with. I have some hope for regulation and great hope for engaged citizens. But one thing I can say is we need to focus on ourselves and find what we care about first. That gives you the grounding you need to do the right things – and not get swept away in the latest mathematically calculated fad or outrage.

I want to be as deep into something real as old radio show hosts were into psychobilly from Arkansas or early techno.  Maybe by being better grounded, I can help others find meaning as well.

Steven Savage