the unaccountability machine

The Responsibility Machine

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(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

I’ve been preaching the virtues of the book The Unaccountability Machine to the point I bought copies to give people for Christmas. You, my regular readers, shall be spared anything but a reminder – it’s about how organizations go insane following simplistic ideas and shield leadership from accountability. I mean I’m still going to talk about it, but I’ll be taking a new tact and pushing it less.

The thing is someone has to take responsibility in governments, companies, etc.. If everyone goes hands off, everyone dodges responsibility, the organization will continue to fall into insanity. Backside-covering does a lot to keep an organization going, but the insanity will predominate. The organization might fall apart, get bought out, get sold, become completely financialized, etc.

I’d wager we’re going to see a lot of that in the next decade or two. We’ve already seen it from the Tories in the UK to Sears.

But anyway someone has to take responsibility. That means, ironically, the more Unaccountability in a system, the more there has to be some responsibility. The Unaccountability Machine is also a Responsibility Machine. People need to step in to do the right thing, even as others don’t.

You’ve probably been there. You might be the person who is the Responsible one – come to think of it, if you’re one of my subscribers, you probably are.

This Taking of Responsibility can happen for a number of reasons. Some people just can’t stand to see things done wrong. Others like a challenge. Others really care about the system. People have a certain responsible streak in them, if only out of sheer irritation of seeing something done wrong.

This urge to take Responsibility isn’t necessarily benevolent either. A chance to take Responsibility can be a chance to advance in one’s career – to where one can finally enjoy the benefits of Unaccountability. Responsibility can be a way to angle for a raise or bonuses. It can be a way to show off or put someone in their place. Don’t assume everyone rushing to prop up the various bad decisions in an organization is motivated by principle.

But the key thing is there’s only so many heroes and opportunists at any organization. It also means that unless the payoff they want – from seeing something work to a fat raise – needs to be coming. If it doesn’t come, there’s going to be less and less people taking Responsibility and more giving up or even seeking areas of Unaccountability

And no one can cause more damage or grift the system better than someone that actually knows how stuff works – and gave up. They’re also the ones that warn others to not fall into the Responsibility trap or to not even get hired or join up. Even the more evil of the once-Responsible types don’t want any competition.

However the people enjoying Unaccountability can coast on those taking Responsibility long enough to get a payout and leave.

So if we wonder how organizations persist when they’ve gone insane with Unaccountability (beyond money and influence), look for the people who are being Responsible. If you can’t find any then you may want to stop looking and get away.

Take a look at the world now and think that over.

Steven Savage

Broken At The Top

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(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

This is another one of those columns where I have to say “if you think you know what/who inspired it, you’re wrong.” So, you’re wrong, or at least not 100% right about how this column came about. Well except, yes, some of this still comes from The Unaccountability Machine, but hey that’s gonna be playing on my mind for a few more months.

So I was wondering why do so many “leaders” seem absolutely broken as people? How do they make these poor decisions, hurt people, get arrested for hideous crimes, and so on? How do you rise to the top and be so messed up? I mean I sort of get some greed and megalomania, but come on.

Worse, these people put us in danger. How much power is in the hands of people who are so greedy, biases, narcissistic, and worse? We’re facing a lot of crises right now and too many leaders are dangerous to our survival – they are the crisis.

Then I realized as this played with idea, that’s not actually the thing to contemplate at this moment in history.

The question right now is not why too many of our leaders are broken people. The question is what do we do about it because now’s not the time to play therapist.

Right now we’ve got problems to solve, and there are a lot of them. Climate change, microplastics, financial capture, and more all are bearing down on us. We need to take as much power as much as possible, and ensure the leaders and experts we have are actually on the side of humanity.

This is necessary not just to fix problems but also to make sure we stop just letting our “leaders” hande it. We’ve seen a bunch of them are broken, from weird billionaires to royal families somehow still treating us as peasants. We need to fix crap now and firewall against any a-hole coming alone to screw up a better or at least less terrible world.

Even if some leaders are just firewalls against some actual psycho taking over, its better than, well, the psycho.

A thing I learned from looking back on the old disciplines of cybernetics (Hello, Unaccountabiliy Machine) is that sometimes you just stop asking why something happens and ask what goes into a system and what comes out. There are times to just check your inputs and outputs because the system is too complex or you don’t have time (or you don’t care).

Besides, any analysis of our culture problems and leadership pathologies could take time. Sure we could analyze historical comparisons, but how well do they map across time and culture? We could do psychology but the key thing is we have a-holes now so except how to identify, isolate, or change them we’re not quite as concerned. Whatever is in the Broken Leadership Box, it’s going to take time we don’t have to sort it out.

I find this attitude liberating. I don’t have to play therapist to whatever politician, priest, pundit, or plutocrat is out there except to make sure they can’t hurt people. We can analyze them at our leisure or when we have time.

Sometimes the machine puts jerks in charge. You tweak the inputs to get less jerks before you crack the case to look inside.

Steven Savage

The Unaccountability Machine: Political Madness By The Numbers

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(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

I just read “The Unaccountability Machine” by Dan Davies. If you know me and when I get obsessed, be aware I’m about to become insufferable for awhile.

The core of the book is that our institutions have seemed to go mad, and the author finds explanations in the oft-ignored realm of business cybernetics. This isn’t science fiction, it’s cybernetics in the feedbacks/system sense, and how it relates to organizations. A core element is that members and parts of organizations become unaccountable in ways that lead to bad and mad decisions.

The financial crash of 2008. Any number of organizational meltdown. And of course, politics.

One of his points – and believe me, I’ll be dissecting this book on and off for a time – is that when your goal is a single measurement, an organization will go insane. When “line go up” is your only goal, problems occur – if not for you, everyone in your path. People are held unaccountabile for bad choices when “line go up.”

You may be thinking about any number of corporations and stock prices. But also I thought about American politics in light of (checks his calendar) about seventy percent of my life. Now I have my own quite pronounced political beliefs, but I’m going to set them aside to discuss a number.

The amount of votes.

Votes are the goal of democratic politics. It elects people. It gets people power and benefits and determines policy. Everything is about getting someone, often anyone, into office. Politics is a team thing, so as long as one of “Your Team” is in office, you can reach your goals.

This means politics in modern times isn’t just the old repression/gotv routines and campaigning and winning people. It means calculations and triangulations, test-marketing, lawsuits, etc. Anything to Just Get Enough Votes.

Anything for Line Goes Up, sometimes just a bit. Even if it makes you do some crazy things.

I remarked once about a certain political activist organization that it was a “winning machine” – and that wasn’t a compliment. Said organization later got itself entangled almost suicidally in various legal troubles and scandals. I wasn’t sure that they didn’t get the mission, but that they got it too well.

Their goal was Line Goes Up, vote-wise, and they’d do anything.

But also let’s say that you’ve made certain decisions to get votes that, perhaps like this organization, aren’t legal or ethical. Then you want to win no matter what to cover your backside or to soothe your conscience or whatever. Line goes up becomes an imperative, and you’ll deal with the bad things later or maybe you just ignore them or hand-wave them away.

Or maybe your opponent(s) are bad people – or you’re told they are. You want to win to protect yourself! Also anyway telling people those folks are threats makes the voting Line Go Up. Keep telling, keep talking, keep escalating, what’ll go wrong.

Kinda seems like politics, if you’re not careful, doesn’t become about helpful results. It takes a lot of effort to make it meaningful not “what three things can I say to get 0.5% more votes?” It’s so much easier to find what buttons to push – and hey, you’re a good person, right? What could go wrong.

Lots of things. Like many of my columns I want to mention the Latest Thing, but each week is a new Latest Thing. All in the name of Line Go Up.

So as we look at the 2024 election where my prediction is that I don’t know what the hell is going on anymore (look at France and the UK in 2024), I wonder if we’re in the political equivalent of a financial meltdown like 2008. My own (obviously correct) political views aside, it seems like Line Go Up is so important, any and all fallout is ignored, and the most batshit things are tried – and sometimes work.

But the batshittery, the triangulation, all of that might be hitting a breaking point. I’m certainly seeing that as I write this in July 2024.

As for a solution, well we’d have to step back from Line Go Up and ask what we want as society, as people. We’d have to make the Line a tool, one of many. But in this current state, I’m not holding my breath.

Well managed to do that without leaning into my own beliefs. Perhaps those will come later, maybe in the rebuilding.

Steven Savage